Process: Planning an Event at Midtown Global Market
Owner: Events Manager
Last Updated: November 2025
Purpose: To ensure all events at Midtown Global Market are well-organized, meet operational and marketing standards, and provide a positive experience for patrons, vendors, and performers.
1. Define Event Goals
Identify the purpose of the event (e.g., cultural celebration, community engagement, promotion).
Determine the target audience.
Confirm budget and approval with Executive Director. Discuss P&L for the event.
Set event date(s) and time(s), considering Market schedule and other events.
2. Create Event plan
Determine event format: inside, vendor booths, performances, workshops, etc.
Identify staffing needs, including volunteers.
Reserve space(s) within the Market.
Create a high-level timeline from planning to post-event follow-up.
How will you promote? Social, signage, print, website.
3. Book Vendors, Performers, and Special Guests
Follow the Booking Talent Process for performers.
Reach out to food, craft, or retail vendors if applicable.
Confirm any special guests or speakers.
Collect necessary paperwork (agreements, W-9s, licenses if required).
4. Coordinate Logistics
Confirm equipment needs: tables, chairs, tents, sound, lighting.
Set layout and floor plan, including vendor placement and performance area.
Confirm utilities (power, water) if required.
Plan for safety and accessibility (fire exits, ADA compliance, crowd flow).
5. Marketing & Promotion
Provide event details to Marketing team:
Event name, date, time, description
Photos, logos, performer/vendor info
Post on social media, website, email newsletter, and internal signage.
Coordinate with local partners, media, or community organizations for promotion.
6. Staffing & Volunteer Coordination
Assign roles: setup, registration, crowd management, teardown.
Additional security or cleaning crew needed?
Schedule volunteers for setup, event support, and cleanup.
Provide a briefing document with duties and timeline.
7. Execution
4 days prior to the Event, discuss status remaining tasks to finish and clarity with the Team.
Arrive early for setup and sound check.
Confirm vendors, performers, and volunteers are in place.
Monitor flow, safety, and patron experience.
Document any issues for post-event review.
Capture photos or video for promotion and reporting.
8. Post-Event Tasks
Ensure teardown and cleanup is complete.
Process payments to performers, vendors, and any contractors.
Send thank-you emails to vendors, performers, volunteers, and partners.
Collect feedback from team, vendors, and performers.
Update event database with lessons learned and contacts for future planning.